Acoustic Interior Solutions

Shipping, Refunds and Returns

Double Panel Felt Wall Hanging
Laser Cutting Felt Panels


Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Have questions, need help or want to place a custom order? 

Refunds and Returns

Due to the nature of our products being custom designed, we do not allow refunds nor returns of purchased products.  If you experience some sort of defect, please contact us to discuss options.


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